THE PRODUCT JOURNEY

From fresh evidence to visible follow-through.

The reporting flow keeps the citizen in control while creating a consistent, useful civic record.

1

Notice a civic issue

2

Log in privately with mobile OTP

3

Select the issue category

4

Capture fresh camera evidence

5

Attach location and timestamp

6

AI suggests category, wording and duplicate matches

7

Review every detail before submission

8

Publish an anonymous public civic record

9

Nearby citizens can confirm “I see this too”

10

Track every meaningful status change

11

Compare before-and-after resolution evidence

12

Reopen a resolved issue if the problem returns

CivicSense review screen before issue submission

REVIEW BEFORE SUBMIT

AI suggests. You decide.

The citizen sees the category, improved description, evidence, location and duplicate check before creating the public record.

Fresh camera evidence

Location and timestamp

Anonymous public identity

Issue lifecycle

1Submitted
2AI Review
3Moderation
4Published
5Community Verified
6Shared / Routed when available
7In Progress
8Resolution Claimed
9Verified
10Resolved
11Reopened if needed

CivicSense is not an emergency service. Call 112 first for immediate police, fire or medical help.

Join the Kanpur early-access list.

Help shape CivicSense with citizens, communities and civic stakeholders.